Return Policy
14-Day Return Window
You have 10 days from the date of delivery to initiate a return. After 10 days, we are unable to process refunds or exchanges.
Eligibility
Items must be:
- Unworn, unwashed, and in original condition
- With all tags attached and original packaging intact
- Free of makeup, deodorant stains, perfume, or other marks
The following items are final sale and cannot be returned:
- Intimates, swimwear, and bodysuits (for hygiene reasons)
- Items marked "Final Sale" or "Clearance"
- Gift cards
How to Return
- Email us at service@shynigt.com with your order number and the item(s) you wish to return.
- We'll reply with a return authorization and shipping instructions within 48 hours.
- Ship the item(s) back using a trackable shipping method.
- Once received and inspected, your refund will be processed within 5-7 business days.
Return Shipping
- Return shipping costs are the responsibility of the customer unless the item is defective or we sent the wrong product.
- Original shipping charges are non-refundable.
Refunds
Refunds are issued to the original payment method. You will receive an email confirmation once the refund has been processed. Please allow 5-10 business days for the credit to appear on your statement, depending on your bank.
Exchanges
We do not offer direct exchanges. To exchange an item, simply return the original for a refund and place a new order for the replacement.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at service@shynigt.com within 7 days of delivery with photos of the issue. We'll make it right — replacement or full refund, your choice.
Contact
service@shynigt.com
Response time: Within 24 hours
Open Doors To A World Of Fashion.
— The SHYNIGT Team