Shipping Policy
At SHYNIGT, we are committed to delivering your order safely and efficiently.
Order Processing
- Orders are processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- You will receive a confirmation email once your order has been placed.
- A tracking number will be sent via email once your order has been shipped.
Shipping Time
Estimated delivery times:
United States: 7–15 Business Days
Canada: 7–15 Business Days
Australia: 7–15 Business Days
United Kingdom: 7–15 Business Days
Europe: 7–15 Business Days
Other International Destinations: 10–20 Business Days
Please note that delivery times may vary during holidays or due to customs inspections and carrier delays.
Shipping Costs
Standard Shipping:
Calculated at checkout based on your destination.
Free Shipping:
Available on orders over $60.
Any applicable taxes, customs duties, or import fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking email with a tracking number.
If you have not received tracking information within 5 business days, please contact our customer support team.
Incorrect Address
Please ensure that your shipping address is accurate before completing your purchase.
SHYNIGT is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package appears to be delayed or lost during transit, please contact us.
We will work directly with the shipping carrier to investigate and assist you in resolving the issue.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged item
- Photos of the package
We will arrange a replacement or issue a full refund after verification.
Contact Us
Email: service@shynigt.com
Customer Support Response Time:
Within 24 Hours
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Thank you for shopping with SHYNIGT.
We appreciate your trust and are committed to providing a smooth and enjoyable shopping experience.